FAQ

 

 

 

 

Blue Collar Nutrition FAQs

Return Policy & Shipping

Where do you ship to?

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Do you ship internationally?

On occasion, we will ship internationally for consumer personal use. You can pay for shipping, duties, and taxes all at once during checkout. Duties, taxes, and VAT will be calculated and collected upfront based on your location, so you will not have to pay duties when your order arrives in your country. This results in a higher upfront cost at checkout, but the final price is all-inclusive.

As the importer, you are solely responsible for any additional fees or expenses related to the import of the product. We do not have any control over these fees as your country administers them. You should confirm what fees may apply to your shipment before placing an order with us.

What carrier will be shipping my order?

We use USPS, UPS, and DHL to ship orders. Once shipped, tracking information is sent to the email or phone number you provided at checkout.

What is your shipping policy?

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Do you ship to P.O. Boxes?

Yes, we do.

Do you ship to an APO/FPO/DPO address?

Yes, we do.

When will my order ship?

We strive to ship your order out as fast as possible. Orders normally ship within 1 to 2 business days and may take up to 3 to 4 days in transit.

How much does shipping cost?

Orders of $99 or more within the continental U.S. ship free. We will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Shipping rates for many items we sell are weight-based, and to reflect the policies of the shipping companies we use, all weights are rounded up to the next full pound.

Returns & Refunds

What is your return policy?

Blue Collar Nutrition offers a 30-day money-back guarantee on the first order of all our products. If you're not satisfied with your purchase, you can return it within 30 days for a full refund.

For more detailed information, see our Money Back Guarantee page.

Can I change my order once it's been placed?

Because orders are processed so quickly, we are unable to modify or cancel your order once it has been processed.

Subscriptions

How do I update or cancel my subscription?

Log into your account and use the Subscriptions link in the main menu under Account, or the one at the bottom left of every page. It shows every product you are subscribed to, and you can adjust how often they are delivered or cancel your subscription from there.

Do you offer free shipping on subscription orders?

You get 15% off when subscribing to products, and free shipping on orders over $99 in the US lower 48. If your subscription is over $99, you receive free shipping automatically on every recurring order.

Do gift cards apply to subscriptions?

Gift cards can be used on new subscriptions, but cannot be applied to existing subscriptions.

How do I schedule my subscriptions to ship together so I can reach $99 and get free shipping?

If you have multiple subscription items, you can schedule them all to fall on the same day to increase the order amount. Here's how:

Log in to your blue-collarnutrition.com account, view your subscriptions, click Manage This Subscription, then select a new date matching your other subscriptions.

Still need help? Email support@blue-collarnutrition.com and we'll update it for you.

Wholesale

Do you have wholesale pricing?

Yes, we do. For details on how to become a wholesaler, email support@blue-collarnutrition.com with the subject line "Becoming a Blue Collar Nutrition Wholesaler".

Military Discounts

Do you offer a military discount?

Yes, we offer a military discount through GOVX. Visit the Military discount link in the footer of the site and verify your status with GOVX, or contact us at support@blue-collarnutrition.com.

Blue Collar Nutrition Rewards

Is there a minimum purchase to use my reward?

No. But if your order is less than $99 there is a shipping charge of $7.99 for the continental U.S., or $14.99 for international, Alaska, and Hawaii.

Can rewards be combined with other discounts?

No. Rewards cannot be combined with other discounts or promo codes.

Where can I redeem my rewards?

Rewards can be redeemed on blue-collarnutrition.com. Visit the Blue Collar Rewards page to see how many points you have and how to redeem them.

Can I redeem reward points for free products?

Yes. Reward points can be redeemed on blue-collarnutrition.com for select free product reward items — see the Blue Collar Rewards page for the current list.

To redeem a product reward you must have one paid-for item in your cart. Limit one free product reward per order. Additional coupons or sales cannot be combined with product rewards.

Do my Blue Collar Nutrition rewards points expire?

No. Points never expire.

How can I apply my rewards to an active subscription?

On the Blue Collar Rewards page, copy the subscription reward you would like to redeem. Once redeemed, it is automatically applied to your active subscription.

Promotions

How does BOGO 50% off work?

Buy one item and get a second of equal or lesser value for 50% off. The discount applies to the lowest-priced item and is automatically applied at checkout.

Excludes Hydrate drinks, bundles, gift cards, shaker cups, samplers, merch, and variety packs. Valid on one-time purchases only.

How does Buy 2 Get 1 Free work?

Buy 2 items and get 1 free. Add 3 items to your cart and the third is free — the free item is the lowest-priced item in the cart, and it must be added to the cart.

Valid on one-time purchases only, not subscriptions. The discount is applied automatically at checkout. Excludes warehouse sale items, bundles, samplers, gift cards, and shaker cups. Reward points and coupons cannot be combined. Not valid on past purchases.

How does Buy 3 Get 1 Free work?

Buy 3 items and get 1 free. Add 4 items to your cart and the fourth is free — the free item is the lowest-priced item in the cart, and it must be added to the cart.

Valid on one-time purchases only, not subscriptions. The discount is applied automatically at checkout. Excludes warehouse sale items, bundles, samplers, gift cards, and shaker cups. Reward points and coupons cannot be combined. Not valid on past purchases.

How do I sign up for the SMS newsletter from Blue Collar Nutrition?

Text BLUECOLLAR to 24672 to sign up. By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages, such as cart reminders, from Blue Collar Nutrition.