FAQ
Returns & Refunds
What is your return policy? +
We offer a 30-day return policy for unopened items. Visit our Returns page for more.
I received the wrong product, what should I do? +
Contact us within 7 days of receiving your order with a photo and order number.
Can I change my order once it's been placed? +
If your order hasn’t shipped, contact us ASAP at support@jockofuel.com.
Subscriptions
How do subscriptions work? +
Subscribe to get your favorite products automatically with a discount. Manage via your account.
Can I use a discount code with a subscription? +
No. Subscriptions are already discounted, and codes only apply to one-time orders.
Shipping
Do you ship internationally? +
Yes! We offer duties, taxes, and international shipping all at checkout.
What carrier will be shipping my order? +
We use USPS, DHL Ecommerce, and FEDEX. Tracking info is emailed after shipping.
Do you ship to P.O. Boxes and APO addresses? +
Yes, we do ship to both P.O. Boxes and military APO/FPO/DPO addresses.
When will my order ship? +
Orders ship within 24–48 hours (excluding weekends and holidays).
How long does shipping take? +
3–7 business days for most domestic orders. International times vary.
Product Info
Are your products third-party tested? +
Yes. All Jocko Fuel products are third-party tested for quality and safety.
Where can I find product ingredients or nutrition facts? +
Each product page includes a label image with ingredients and nutrition details.
Can I take supplements with medications? +
Consult your healthcare provider before combining supplements with medications.
Discounts & More
Do you offer military or first responder discounts? +
Yes! Use GovX ID at checkout to verify and claim your exclusive discount.